INTRODUCTION TO TEAM LEADING TRAINING

“The path to success is to take massive, determined action” Tony Robbins
GET IN TOUCH

INTRODUCTION TO TEAM LEADING TRAINING

introduction to team leading training
Our Introduction to Team Leading course serves as the perfect starting point for individuals looking to embark on their leadership journey.

Covering essential topics such as developing personal effectiveness, communication skills, and managing team performance, this course lays the foundation for success in a leadership role.

Upon completion, you will have the essential skills to fulfill your team leading role with confidence.

This is a vocational course that has been developed in collaboration with employers, meaning you are gaining the kind of skills that employers are looking for.

You will explore subject areas through short presentations, case studies, discussions and practical activities, ensuring maximum enjoyment and therefore engagement.

Duration: 18 hours, arranged to suit you.

Cost: Get in touch to arrange the perfect time and price for you.

GET IN TOUCH

Why not formalise your learning with an accredited global qualification from the Chartered Management Institute?

Click here to learn more...

2560px-Chartered_Management_Institute_logo.svg

PROGRAM OUTLINE

Mod 1: Understanding Management and Leadership

Discover the difference between leading and managing; when to use each one; defining your role; understanding people and processes.

Mod 2: Developing Personal Effectiveness
Develop greater self-awareness; goal setting; time management; develop resilience; embrace continuous growth.
Mod 3: Managing Team Performance
Set clear expectations; give regular feedback; measure performance effectively; use reward appropriately; resolve conflict constructively.
Mod 4: Communication Skills
Use active listening; understand non-verbal communication; listen with empathy; use feedback appropriately.
Mod 5: Solving Problems and Making Decisions
Gather information efficiently; perform analysis; generate potential solutions; make informed decisions; learn from experience.
Mod 6: Managing Equality and Diversity
Understand diversity; promote inclusion; adopt suitable procedures; train and educate for awareness; seek continuous improvement.
Mod 7: Developing Self-Awareness
Use self-reflection effectively; adopt mindfulness techniques; understand personality types; identify the importance of values.
Mod 8: Customer Service Excellence
Understand customer needs; personalise interactions; practise consistency; increase employee engagement.
Mod 9: Planning and Allocating Work
Match tasks to resources; prioritise effectively; delegate authority; monitor progress.

IF YOU ARE SIRIUS ABOUT YOURSELF OR YOUR PEOPLE, GET IN TOUCH

CONTACT